Vision
      Leading the Free State Provincial Government towards service excellence.

  Mission
        To provide strategic direction and to co-ordinate  integrated service delivery
      within Government in the Free State.

  Values

• Patriotism
  Upholding the Constitution
  Respecting the National Symbols
  Mutual respect demonstrated between employer and employees
  Commitment to serve and achieve government goals and priorities

• Customer Care
  Understanding and Meeting/Exceeding customer expectations
  Displaying a positive attitude
  Delivering quality work
  Treating customers (internal and external) with courtesy and respect

• Honesty and Integrity
  Transparency
  Fair treatment for all
  Ethical behaviour towards all

• Esprit de Corps (Team Spirit)
  Working effectively in Teams
  Participative /Consultative decision-making
  Confidence
  Reliability
  Treating each other with respect
  Respecting differences
  Freely sharing ideas and information

• Professionalism through
  Accountability
  Knowledge
  Knowing best practices in the area of responsibility
  Punctuality